asked questions by users.
- About Eurograders
-
At Eurograders we are committed every day, so that our customers can count on quality customer service and to be able to solve all their doubts or provide any type of advice. It is for this reason that we put at your disposal a contact form to be able to assist you as soon as possible, as well as an email where you can write to us. In this company we take care of satisfying the needs of those who place their trust in us. That is why we try to be as quick as possible when it comes to resolving our customers’ doubts or problems.
Our customer service is available 24 hours a day, as we aim to be as effective as possible in satisfying all user needs. Through our e-mail and contact form, our customers can easily send us all their questions and requests. At Eurograders we want to offer the best quality, not only in terms of video game grading services, but also in customer service. That is why we are available and prepared to answer any questions at any time of the day.
At the moment it is not possible to visit Eurograders facilities. They are secret to ensure our safety and security. However, we provide our customers with all the possibilities to contact us if they have any questions or problems. Our intention is to be able to offer the best services and that users are completely satisfied. It is for this reason that we try to always be available. This way, should complications arise or if customers need to make a request, we will be able to assist them as quickly as possible.
Although Eurograders does not currently participate in any type of event directly related to video games, it does plan to do so in the near future. The truth is that the world of video games is a passion that moves a large number of people, and these events are one of the greatest expressions of representation in this universe. Our company is aware of this, and that is why we work daily to be able to soon offer our presence to any event organized around video games.
Although there are other video game classification societies, the truth is that Eurograders is doing a great job of earning a good position among the best, in fact it is managing to position itself above many of its rivals. This is because we offer not only much faster shipping, but we also take care to provide the best possible quality of preservation and conservation. And, of course, our prices are the most competitive that can be found on the market today, which has also led more customers to place their total trust in our services.
- Rating
-
There are cases where other video game grading companies carry out over grading. That is, they rate with a much higher rating than the actual grade of the video game. For this reason, at Eurograders we take care of offering evaluations that are completely objective, regardless of the hype or fame of the video game. Our experts are mainly characterized by their commitment to customers and their professionalism, and that is why they try to grade the different games in a totally impartial way.
At Eurograders we make sure that the video game grading process performed is as objective and of the highest quality as possible. To do this, we not only proceed to analyze the piece exhaustively, but through a series of methods and techniques we check if it is authentic in order to proceed to its complete evaluation. We have a team of highly professional experts who will check the conditions of the game once its authenticity has been verified. It will try to detect possible bumps, scratches, damage to the gasket and other imperfections that cannot be seen with the naked eye. In this way, we ensure that our official grading is completely fair and objective.
The positive aspects of obtaining a certification through Eurograders are very numerous, starting with the fact that a video game that is graded will always multiply its value of authenticity. Collectors will be able to verify when purchasing any Eurograders unit, that they are not only authentic, but that they have also undergone a process of grading and evaluation by experienced professionals. In this way, the peace of mind of buyers and collectors is also guaranteed, since they will have the guarantee of acquiring video games valued by a serious company.
When it comes to grading a video game, customers often want to get an idea of how their game will be rated after being reviewed. This can be easily deduced if you take into account the defects that the game has, be it bumps, scratches, imperfections, etc. The better the condition of the piece, the higher the grade you will get at the end of the process. This is why it is so important to try to preserve games in the best possible way. This will ensure a much more positive evaluation.
At Eurograders we have an evaluation system that goes through different scales. These scales provide a score from 1 to 10 depending on the quality and state of the video game. The highest category would be the so-called “diamond”, which would be given to those pieces with a score of 9.7 to 10. Other categories also standout such as “gold”, “silver” or “bronze”, which correspond respectively to intervals between 7, 8 and 9. In case of a lower score, the game is graded without a medal and will not receive a good impression from collectors.
At Eurograders we take care of certifying all kinds of video games. It doesn’t matter if they are boxed, sealed or loose, because in our company we make sure to proceed with a quality grading, regardless of whether the games are in their original box or not. At Eurograders, the main objective is to make an objective and quality evaluation of the games, as well as to protect collectors and sellers, so that all parties can benefit once this procedure is completed.
Currently we are concerned with classifying not only the most popular existing video game platforms (such as Sony, Nintendo or Microsoft), but also those a little more rare or less known. In this way, we offer sellers more possibilities to grade their pieces, since, regardless of whether they belong to platforms with more or less followers, they will receive a fair and objective evaluation.
Autographs do not affect the certification of a video game, unless they cause any kind of damage to the seal or to the game itself. In addition to this, it will be of vital importance to be able to prove the authenticity of the autograph, for this reason it is advisable to send a series of proofs to the Eurograders to verify its authenticity. However, as already mentioned, said autograph should not damage the aesthetics of the game in any way, as this would lower your score.
In the event that these tags do not belong to an official distributor, they could end up affecting the score and valuation of the piece. For this reason, it is convenient that the sellers are very careful with these aspects, since in Eurograders a lot of emphasis is placed on that the games that are graded have the least possible imperfections to offer them to collectors. The fake piece will automatically be rejected, as it is our utmost intention to protect buyers and provide them with only quality and authentic games.
At Eurograders we are quite strict when it comes to evaluating fake pieces, because under no circumstances will we proceed to evaluate a video game that is not authentic. Therefore, if you proceed to its rating and discover that the reproduction is not true, it will automatically be returned to its owner. The money will in no case be returned, as the grading will have already been carried out, and for this we try to emphasize to the sellers that they must make sure that the pieces that will be sent are not copies or reproductions, since In Eurograders, nothing that can put at risk our prestige will be evaluated.
- Prices and Payment Methods
-
The prices will depend on the type of subscription chosen by the customers, becoming mainly the standard subscription offered by Eurograders. In this way, depending on the membership or link that each user has chosen, these prices will vary up or down, as will the offers and promotions that can be used.
At Eurograders we offer a large number of advantages to all our clients, as we are a company created specially to satisfy the needs of both video game collectors and sellers. Not only do we offer quality service in evaluating games, but we also offer you many benefits if you join our community. Thanks to the memberships, multiple discounts, promotions, as well as absolute protection of the rights of both sellers and collectors can be obtained. Our service is guaranteed to be fast, quality and completely safe.
At Eurograders we offer up to a total of five memberships: one monthly, one quarterly, and one yearly. There are also 2 volume subscription options, which offer up to a total of 20 games with discounts for a full calendar year. A great offer that can be taken advantage of if you want grading video games in a standard way and without additional services. However, it is very important to know that the payment must be in advance. Despite this, the truth is that it is a type of membership that are usually quite popular among customers, as they offer a large number of advantageous discounts for users.
No. Eurograders is not responsible for determining the value of any video game, which is something the user has to decide. We take care of the grading of a piece, that is, we qualify the game through a specific grade. This way, other people will be able to know what the true quality of the game is and acquire it for their collection if it suits their personal preferences and tastes. In our company we not only take care to offer a fair and objective rating, but we also try to protect buyers and sellers.
At Eurograders we currently accept both credit cards and PayPal. We are currently working to be able to offer other alternatives, so that all our customers can count on all possibilities, when grading their video game. Our company has the objective of satisfying the needs of consumers. That is why we take care of offering the highest quality in our services.
- About Shipping
-
At Eurograders we offer the express shipping alternative, which is ideal for those users who want more speed and get the game as quickly as possible. Through this type of alternative, users will be able to carry out all these procedures in a much shorter period of time.
It is important that users print the order placed on the box. It is also essential to indicate on the package that it is fragile and clearly the address to avoid confusion or complications. It is advisable to use rigid cardboard, and surround the game with bubble wrap, together with pieces of protective foam plastic to prevent movement or damage inside the box.
Yes, but some conditions must be met. Eurograders will need to be aware of the model purchased. Customers will also need to present proof of payment for the purchase of the game, as well as pay for the relevant grading service. It should also be noted that the game was purchased on eBay or an official platform, and provide documentary evidence to prove ownership of the item.
Yes, as soon as the shipment arrives at our facilities, Eurograders will send an email to its users indicating the receipt of the package. In these cases, users will have to pay additional insurance, where the distributor will take care of all the procedures, again depending on where the item will be shipped.
In these cases, users will have to pay additional insurance, where the distributor will take care of all the procedures, again depending on where the item will be shipped. There are many insurances offered by the distribution companies, which cover the damage of the shipped item. In this case the customer will be able to claim it and receive the money for which it was valued.
It will depend a lot on whether express service has been chosen or not. Generally, a normal shipment takes 2-3 days, while an express shipment takes around 24 hours within Spain. However, it is important to know that in the rest of the world this process will take a little longer.
The customer will know when his certified game has been returned to him, because he will receive an email indicating that the shipment is on its way, as well as the corresponding tracking of the package. In this way you can be sure that this expedition has not been lost and that it has not suffered any kind of setback.
In the event that the customs retain the package, they will ask Eurograders for a fee to be paid to proceed with the release of said package. This tax will subsequently be transferred to Eurograders users to comply with customs duties. It is important to remember that apart from this fee, Eurograders will also charge an additional €30 for all the procedures of those packages held in customs.
To find out if a package has been held in customs, it will be necessary to look at the tracking of the package through the tracking number. In this way it will be possible to know that it has been detained, and you can proceed to carry out the necessary actions to solve the problem.
The reality is that it is not possible to know exactly how many days it will take customs to deliver the package to users. It will be necessary to complete a series of bureaucratic procedures which are estimated to last from seven to fifteen days approximately.
- Online Shipping Form
-
Yes, it must be printed in order to determine what the assigned order number is. In this way, Eurograders will be able to update it in its database quickly and efficiently. This is a very useful type of process, especially when it comes to avoiding possible complications or completely unnecessary problems.
Yes, as in Eurograders we have a database so that users can easily verify that the code received for their graded article is real and has been registered.
- Ebay and PayPal disputes
-
Eurograders is a company that is not responsible for any disputes that eBay or PayPal companies may have with different customers. We are concerned with offering the best possible service to our users for their complete satisfaction, and we do not deal with external conflicts that are not directly related to our company.
At Eurograders we are committed every day, so that our customers can count on quality customer service and to be able to solve all their doubts or provide any type of advice. It is for this reason that we put at your disposal a contact form to be able to assist you as soon as possible, as well as an email where you can write to us. In this company we take care of satisfying the needs of those who place their trust in us. That is why we try to be as quick as possible when it comes to resolving our customers’ doubts or problems.
Our customer service is available 24 hours a day, as we aim to be as effective as possible in satisfying all user needs. Through our e-mail and contact form, our customers can easily send us all their questions and requests. At Eurograders we want to offer the best quality, not only in terms of video game grading services, but also in customer service. That is why we are available and prepared to answer any questions at any time of the day.
At the moment it is not possible to visit Eurograders facilities. They are secret to ensure our safety and security. However, we provide our customers with all the possibilities to contact us if they have any questions or problems. Our intention is to be able to offer the best services and that users are completely satisfied. It is for this reason that we try to always be available. This way, should complications arise or if customers need to make a request, we will be able to assist them as quickly as possible.
Although Eurograders does not currently participate in any type of event directly related to video games, it does plan to do so in the near future. The truth is that the world of video games is a passion that moves a large number of people, and these events are one of the greatest expressions of representation in this universe. Our company is aware of this, and that is why we work daily to be able to soon offer our presence to any event organized around video games.
Although there are other video game classification societies, the truth is that Eurograders is doing a great job of earning a good position among the best, in fact it is managing to position itself above many of its rivals. This is because we offer not only much faster shipping, but we also take care to provide the best possible quality of preservation and conservation. And, of course, our prices are the most competitive that can be found on the market today, which has also led more customers to place their total trust in our services.
There are cases where other video game grading companies carry out over grading. That is, they rate with a much higher rating than the actual grade of the video game. For this reason, at Eurograders we take care of offering evaluations that are completely objective, regardless of the hype or fame of the video game. Our experts are mainly characterized by their commitment to customers and their professionalism, and that is why they try to grade the different games in a totally impartial way.
At Eurograders we make sure that the video game grading process performed is as objective and of the highest quality as possible. To do this, we not only proceed to analyze the piece exhaustively, but through a series of methods and techniques we check if it is authentic in order to proceed to its complete evaluation. We have a team of highly professional experts who will check the conditions of the game once its authenticity has been verified. It will try to detect possible bumps, scratches, damage to the gasket and other imperfections that cannot be seen with the naked eye. In this way, we ensure that our official grading is completely fair and objective.
The positive aspects of obtaining a certification through Eurograders are very numerous, starting with the fact that a video game that is graded will always multiply its value of authenticity. Collectors will be able to verify when purchasing any Eurograders unit, that they are not only authentic, but that they have also undergone a process of grading and evaluation by experienced professionals. In this way, the peace of mind of buyers and collectors is also guaranteed, since they will have the guarantee of acquiring video games valued by a serious company.
When it comes to grading a video game, customers often want to get an idea of how their game will be rated after being reviewed. This can be easily deduced if you take into account the defects that the game has, be it bumps, scratches, imperfections, etc. The better the condition of the piece, the higher the grade you will get at the end of the process. This is why it is so important to try to preserve games in the best possible way. This will ensure a much more positive evaluation.
At Eurograders we have an evaluation system that goes through different scales. These scales provide a score from 1 to 10 depending on the quality and state of the video game. The highest category would be the so-called “diamond”, which would be given to those pieces with a score of 9.7 to 10. Other categories also standout such as “gold”, “silver” or “bronze”, which correspond respectively to intervals between 7, 8 and 9. In case of a lower score, the game is graded without a medal and will not receive a good impression from collectors.
At Eurograders we take care of certifying all kinds of video games. It doesn’t matter if they are boxed, sealed or loose, because in our company we make sure to proceed with a quality grading, regardless of whether the games are in their original box or not. At Eurograders, the main objective is to make an objective and quality evaluation of the games, as well as to protect collectors and sellers, so that all parties can benefit once this procedure is completed.
Currently we are concerned with classifying not only the most popular existing video game platforms (such as Sony, Nintendo or Microsoft), but also those a little more rare or less known. In this way, we offer sellers more possibilities to grade their pieces, since, regardless of whether they belong to platforms with more or less followers, they will receive a fair and objective evaluation.
Autographs do not affect the certification of a video game, unless they cause any kind of damage to the seal or to the game itself. In addition to this, it will be of vital importance to be able to prove the authenticity of the autograph, for this reason it is advisable to send a series of proofs to the Eurograders to verify its authenticity. However, as already mentioned, said autograph should not damage the aesthetics of the game in any way, as this would lower your score.
In the event that these tags do not belong to an official distributor, they could end up affecting the score and valuation of the piece. For this reason, it is convenient that the sellers are very careful with these aspects, since in Eurograders a lot of emphasis is placed on that the games that are graded have the least possible imperfections to offer them to collectors. The fake piece will automatically be rejected, as it is our utmost intention to protect buyers and provide them with only quality and authentic games.
At Eurograders we are quite strict when it comes to evaluating fake pieces, because under no circumstances will we proceed to evaluate a video game that is not authentic. Therefore, if you proceed to its rating and discover that the reproduction is not true, it will automatically be returned to its owner. The money will in no case be returned, as the grading will have already been carried out, and for this we try to emphasize to the sellers that they must make sure that the pieces that will be sent are not copies or reproductions, since In Eurograders, nothing that can put at risk our prestige will be evaluated.
The prices will depend on the type of subscription chosen by the customers, becoming mainly the standard subscription offered by Eurograders. In this way, depending on the membership or link that each user has chosen, these prices will vary up or down, as will the offers and promotions that can be used.
At Eurograders we offer a large number of advantages to all our clients, as we are a company created specially to satisfy the needs of both video game collectors and sellers. Not only do we offer quality service in evaluating games, but we also offer you many benefits if you join our community. Thanks to the memberships, multiple discounts, promotions, as well as absolute protection of the rights of both sellers and collectors can be obtained. Our service is guaranteed to be fast, quality and completely safe.
At Eurograders we offer up to a total of five memberships: one monthly, one quarterly, and one yearly. There are also 2 volume subscription options, which offer up to a total of 20 games with discounts for a full calendar year. A great offer that can be taken advantage of if you want grading video games in a standard way and without additional services. However, it is very important to know that the payment must be in advance. Despite this, the truth is that it is a type of membership that are usually quite popular among customers, as they offer a large number of advantageous discounts for users.
No. Eurograders is not responsible for determining the value of any video game, which is something the user has to decide. We take care of the grading of a piece, that is, we qualify the game through a specific grade. This way, other people will be able to know what the true quality of the game is and acquire it for their collection if it suits their personal preferences and tastes. In our company we not only take care to offer a fair and objective rating, but we also try to protect buyers and sellers.
At Eurograders we currently accept both credit cards and PayPal. We are currently working to be able to offer other alternatives, so that all our customers can count on all possibilities, when grading their video game. Our company has the objective of satisfying the needs of consumers. That is why we take care of offering the highest quality in our services.
At Eurograders we offer the express shipping alternative, which is ideal for those users who want more speed and get the game as quickly as possible. Through this type of alternative, users will be able to carry out all these procedures in a much shorter period of time.
It is important that users print the order placed on the box. It is also essential to indicate on the package that it is fragile and clearly the address to avoid confusion or complications. It is advisable to use rigid cardboard, and surround the game with bubble wrap, together with pieces of protective foam plastic to prevent movement or damage inside the box.
Yes, but some conditions must be met. Eurograders will need to be aware of the model purchased. Customers will also need to present proof of payment for the purchase of the game, as well as pay for the relevant grading service. It should also be noted that the game was purchased on eBay or an official platform, and provide documentary evidence to prove ownership of the item.
Yes, as soon as the shipment arrives at our facilities, Eurograders will send an email to its users indicating the receipt of the package. In these cases, users will have to pay additional insurance, where the distributor will take care of all the procedures, again depending on where the item will be shipped.
In these cases, users will have to pay additional insurance, where the distributor will take care of all the procedures, again depending on where the item will be shipped. There are many insurances offered by the distribution companies, which cover the damage of the shipped item. In this case the customer will be able to claim it and receive the money for which it was valued.
It will depend a lot on whether express service has been chosen or not. Generally, a normal shipment takes 2-3 days, while an express shipment takes around 24 hours within Spain. However, it is important to know that in the rest of the world this process will take a little longer.
The customer will know when his certified game has been returned to him, because he will receive an email indicating that the shipment is on its way, as well as the corresponding tracking of the package. In this way you can be sure that this expedition has not been lost and that it has not suffered any kind of setback.
In the event that the customs retain the package, they will ask Eurograders for a fee to be paid to proceed with the release of said package. This tax will subsequently be transferred to Eurograders users to comply with customs duties. It is important to remember that apart from this fee, Eurograders will also charge an additional €30 for all the procedures of those packages held in customs.
To find out if a package has been held in customs, it will be necessary to look at the tracking of the package through the tracking number. In this way it will be possible to know that it has been detained, and you can proceed to carry out the necessary actions to solve the problem.
The reality is that it is not possible to know exactly how many days it will take customs to deliver the package to users. It will be necessary to complete a series of bureaucratic procedures which are estimated to last from seven to fifteen days approximately.
Yes, it must be printed in order to determine what the assigned order number is. In this way, Eurograders will be able to update it in its database quickly and efficiently. This is a very useful type of process, especially when it comes to avoiding possible complications or completely unnecessary problems.
Yes, as in Eurograders we have a database so that users can easily verify that the code received for their graded article is real and has been registered.
Eurograders is a company that is not responsible for any disputes that eBay or PayPal companies may have with different customers. We are concerned with offering the best possible service to our users for their complete satisfaction, and we do not deal with external conflicts that are not directly related to our company.
